At ProVantage, one of the best opportunities is the opportunity to advance your career. Many of our Field Managers (FMs) and Project Managers (PMs) started their careers as Field Representatives (Field Reps), sometimes referred to as ‘Laborers.’ These individuals worked hard, displayed commitment, and jumped in to help their teams in any way possible.
Essentially, they displayed our core values. Over time, these employees advanced up the ladder to management positions. You can, too!
This article will teach you the nuts and bolts of becoming a Lead and expectations of the position. Read on to discover if you can take the first step in becoming a Lead Candidate.
Placing the team’s need above your own (We Before Me), taking action or responsibility when it doesn’t benefit you personally (Do the Right Thing), working with a purpose, and doing the best you can with what (or who) you have (Spirit of Excellence), sharing new ways to speed work, improve quality or enhance safety (Innovate to Elevate), and expressing gratitude or giving without expecting anything in return (Grace Through Generosity) will position any employee for success and recognition.
But what then? Will displaying our values automatically get me promoted? If I want to grow, how can I accelerate it? The good news is that there is a defined way to advance up the career ladder.
“The good news is that there is a defined way to advance up the career ladder.”
As we head into 2021, the ‘Lead Candidate Program’ has been solidified and documented to put in place well-defined requirements, expectations, and timelines on how a Field Representative can transform into a Lead. The Lead role is arguably the most important position in ProVantage.
Every job requires one or more teams, and each team requires a Lead, so without Leads, we cannot staff teams, which means we cannot perform a job, which in turn results in lost revenue and business decline. Having a robust cadre of Leads is essential to our business growth, but ProVantage Leads carry even greater importance – they are the stewards of our culture.
The image of ProVantage that a new employee has is generated in large part by the attitude, maturity, professionalism, and caring nature of our Leads. The vast majority of ProVantage employees may not get the opportunity to visit the Raleigh, NC, corporate office or spend a large amount of time with our managers and leaders during field visits.
So, it is our Leads who have the greatest impact on our new hires and our clients. It is critical that all Leads exemplify our values, care for our employees, and represent our spirit of excellence to our clients. This is why more structure and oversight have been brought to the process of identifying, training, and promoting high-performing employees to the position of Lead. Leads are the lifeblood of ProVantage.
“The Lead role is arguably the most important position in ProVantage… Leads are the lifeblood of ProVantage.”
STEP 1
The identification of a Lead Candidate begins with an employee showing a ‘spark.’ ‘Sparks’ are on time for their shifts, looking the part, and always prepared. They participate in shift meetings, seek to solve problems on their own if possible, ask questions when needed, work safely, and are team players – in short, they are great examples of our ‘We Before Me’ value.
Current Leads, visiting FMs, PMs, Directors, and members of the Executive Management Team (EMT) are constantly looking for sparks. Once identified, they are promoted by their Operations Directors to the position of ‘Lead in Training (LIT) and often receive a small wage increase.
Promotion to LIT is the first step in the journey to Lead.
STEP 2
LITs are enrolled in the Lead Candidate Program and assigned to a ‘Training Lead’ who will guide them through a defined 200-hour training curriculum. In the past, LITs have drifted from job to job and spent months or even years without any measurable advancement toward the Lead position. No longer.
LITs will have 200 hours to show their mettle and acquire the hard and soft skills required to be a ProVantage Lead. Some will ‘wash out’ of the program and return to a Field Representative role, some will require more training and could be advanced to Assistant Lead, but those who have worked hard, live our values, have mastered the Cruxos mobile app, and have demonstrated the ability to lead and manage projects, will be promoted to a ‘Lead (Lead Candidate [NLC]).’
STEP 3
As a Supervisor (NLC), the employee will quickly be assigned to a job where they will be evaluated as they run the assignment independently (with oversight from an FM). Upon a successful evaluation, the Supervisor (NLC) is promoted to ‘Lead’ and awarded with a pay increase. Should the Supervisor (NLC) falter on the evaluation, they may revert to a LIT for more training or receive a promotion to ‘Assistant Lead’ to gain more experience.
Our Client Services department within ProVantage Operations tracks and administers the Lead Candidate Program. They work to oversee the discovery of sparks, take ownership of newly promoted LITs, and drive their training with the assistance of a select group of Training Leads. All field employees may take advantage of the program if the requirements noted above are met. Advancement to LIT, Supervisor (NLC), and finally Lead often comes
with incremental pay increases; however, we caution employees from seeking advancement through the program if increased compensation is their primary motivator. A LIT, Supervisor (NLC), and even Leads can be demoted (with a corresponding loss in wage) if they fail to achieve and maintain the expectations of the role. Those unwilling to accept increased responsibility and accountability for the teams they lead should not apply.
While becoming a Lead may not be for everyone, those with management aspirations now have a program where they can grow their careers and become instrumental in ProVantage’s success.
Dependable employees who live our values and enhance our brand while delivering services to our clients are always in high demand.
A long future with ProVantage is only a step away for those motivated to seek it out.
Are you ready to grow with ProVantage?
To learn more about ProVantage Corporate Solutions, please check out our other blogs at the link below!
New store openings come with high stakes—and ProVantage ensures they
launch without a hitch. Whether you’re opening a single flagship or scaling
across hundreds of locations, we provide full-scope support with trained
crews, strategic coordination, and precise execution. From fixture
installations and merchandising to signage, steel, and warehousing, we
handle every detail with accuracy and care.
Our proprietary Cruxos platform gives you real-time tracking and full
project oversight, so you’re never in the dark. With flexible scheduling, 24/7
deployment, and coast-to-coast reach, we keep your openings on time, on
brand, and guest-ready from day one. When you need it built right the first
time, ProVantage is the partner retailers trust to deliver.
Remodeling a retail space while keeping operations running is no small
feat—but ProVantage makes it seamless. From grocery expansions to full-
store transformations, our trained crews deliver expert coordination across
every phase—installing fixtures, updating signage, resetting merchandising,
and completing light carpentry with speed and care. We work days, nights,
and 24/7 to keep your schedule on track and your store shoppable.
Whether you’re refreshing a single department or remodeling hundreds of
locations, our scalable teams adapt to meet your needs with precision and
flexibility. Backed by real-time visibility through Cruxos and our Signature
Fit and Finish, ProVantage ensures every remodel runs smoothly,
minimizes disruption, and reflects your brand from start to finish—coast to
coast.
Retail resets don’t have to disrupt your operations. ProVantage helps you
realign, refresh, and reset with speed, accuracy, and consistency—no
matter the scale. From merchandising and department resets to seasonal
transitions and display updates, our trained crews follow your planograms
and brand standards to the letter, ensuring every location reflects your
vision and strategy.
We work around your schedule—including overnight and off-hour shifts—to
keep stores running smoothly while we reset layouts, product flow, or
promotional displays. With real-time tracking through Cruxos, you’ll always
have visibility into progress and performance. Whether you’re resetting one
store or rolling out across hundreds, ProVantage gets it done right—on
time, on brand, and ready to drive results.
Strong foundations start with smart installation. ProVantage delivers
expert steel racking installs for retail and warehouse environments—built
for strength, stability, and long-term performance. From back-of-house
storage to sales floor displays, our trained crews install to your specs with
accuracy and care, even in active or fast-paced job sites.
We scale to meet any project—from individual store needs to multi-site
programs—working around the clock with flexible scheduling. Backed by
Cruxos for real-time tracking and clear communication, we ensure every
install meets your timeline and standards. When you need racking done
right the first time, ProVantage is the team you can trust to build with
confidence.
Need to know the exact details of your retail locations? We provide audits of your store locations, ranging from taking inventory of existing fixtures and gondolas, AutoCAD services, and ADA audits to see if your locations are up to code. Let us know your needs, and we can provide an audit solution for you.
Real-time project management, real-time results. Our proprietary software allows you to connect every aspect of a project from one cloud-based interface. Monitor progress, headcount, hours, and more, with project analytics at your fingertips.
The best writing services take their reputation seriously. They won’t cooperate with a free essay writing papers do my homework writer or someone underqualified, so essay websites should have grammatically fluent info.